If the problem requires input from other technicians, DRE can also let you more easily share screens. Technicians can even see multiple monitor views on a single screen, so they can find information and drag and drop files to more quickly resolve user issues. When you connect to a remote workstation with multiple monitors, DRE can allow you to more easily toggle between the monitors to make sure you are seeing the view you want. With DRE, you can connect to Linux, Windows, or macOS devices in typically under 8 seconds, gaining access and control faster to start resolving end user issues without delay. Supports Remote App Users can remotely run a specific program rather than connecting to a full virtual desktop, making the app usage experience more seamless. Listen to audio files from the remote computer on your local computer. Send and receive chat messages between your computers. Drag and drop files from a remote computer to your computer or vice versa. The tool can give techs what they need to resolve issues quickly, easily, and safely no matter where they’re located or what device they’re connecting to or from. Multiple concurrent users can connect to the same server and have their own individual virtual desktop sessions (via RDS/terminal server). Reboot the remote computer in normal mode or safe mode (for Windows) View multiple monitors of a remote computer, on single/different screens. SolarWinds Dameware Remote Everywhere (DRE) is a powerful remote desktop solution built to let IT technicians provide remote support to desktops with multiple monitors in just a few clicks.
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